System Maintenance Notice
To provide better service, Cosme-de will undergo system maintenance, which will temporarily affect our shipping service. After the maintenance work is completed, we will arrange orders and resume normal shipping service as soon as possible. We apologize for any inconvenience caused.

Labour Day Holiday Notice
1 May is Labour Day public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.

Easter Holiday Notice
7-10 Apr is public holiday in Hong Kong for Easter Holiday, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Happy Easter !

Ching Ming Festival Holiday Notice
5 Apr is public holiday in Hong Kong for Ching Ming Festival, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.

Extended shipping time during Lunar New Year
23 Jan – 25 Jan is Lunar New Year Public Holiday in Hong Kong, and as such any orders placed on or after 20 Jan 08:00AM (HKT) will only be processed on 26 Jan 2023, please be reminded that shipping address cannot be changed after order confirmed. Customer service will be unavailable throughout the holiday period. As customs clearance and delivery are suspended due to Lunar New Year Holiday, delivery of orders placed is subject to delay. Sorry for any inconvenience caused. Lastly, we wish you a Happy Lunar New Year!

Christmas Holiday Notice
26-27 Dec is public holiday in Hong Kong for Christmas, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Merry Christmas!