Christmas Holiday Notice
27 Dec is public holiday in Hong Kong for Christmas, and as such customer service will be unavailable. Sorry for any inconvenience caused. Lastly, we wish you a Merry Christmas!
2021 Stocktake Notice
Please note that our warehouse will be closed for year-end stocktaking soon. Shipping will be suspended from 24 Dec 2021 to 3 Jan 2022. The last dispatch date is on 24 Dec 2021 08:00AM (HKT), Orders placed after this period will be dispatched on 4 Jan 2022. We do apologize for this inconvenience and we appreciate your understanding.
Latest dates of posting for Christmas air mail 2021
Please note if choosing HKP e-Express for shipping, postal services to certain destinations are suspended, Australia : November 25, Singapore : November 24, Philippines : November 27, Thailand : December 6, orders place after these day will be received after Christmas.
For others countries, please visit the website of Hongkong Post (www.hongkongpost.hk/en/about_us/whats_new/index.html) on the service availability for overseas destinations.
Chung Yeung Festival Holiday Notice
Please note Chung Yeung Festival 14 Oct 2021 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
The day following the Chinese Mid-Autumn Festival Holiday Notice
The day following the Chinese Mid-Autumn Festival Sept 22, 2021 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
Hong Kong Special Administrative Region Establishment Day Holiday Notice
Hong Kong Special Administrative Region Establishment Day-Jul 1, 2021 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
Dragon Boat Festival Holiday Notice
14 June is Dragon Boat Festival public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Birthday of Buddha Notice
19 May 2021 is public holiday in Hong Kong for Birthday of Buddha and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Extended shipping time during Lunar New Year
Feb 12 – Feb 15 is Lunar New Year Public Holiday in Hong Kong, and as such any orders placed on or after Feb 10, 2021 will only be processed on Feb 17, 2021. Please be reminded that shipping address cannot be changed after order confirmed. And customer service will be unavailable throughout the holiday period. As customs clearance and delivery are suspended due to Lunar New Year Holiday, delivery of orders placed is subject to delay. Sorry for any inconvenience caused. Lastly, we wish you a Happy Lunar New Year!
New Year Holiday Notice
1 Jan is public holiday in Hong Kong for New Year Holiday, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Happy New Year !
Christmas Holiday Notice
25-26 Dec is public holiday in Hong Kong for Christmas, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Merry Christmas!
2020 Post Office Stop Service & Stock take Notice
Please note that post office service will be closed start from 25 Dec 2020 and our warehouse will be closed for year end stocktaking from today. Orders from now on will be dispatched on 5 January 2021. We do apologize for this inconvenience and we appreciate your understanding.
The day after Chung Yeung Festival Holiday Notice
The day after Chung Yeung Festival -Oct 26, 2020 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
National Day Holiday Notice
The National Day -Oct 1, 2020 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
The day following the Chinese Mid-Autumn Festival Holiday Notice
The day following the Chinese Mid-Autumn Festival -Oct 2, 2020 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
Hong Kong Special Administrative Region Establishment Day Holiday Notice
Hong Kong Special Administrative Region Establishment Day-Jul 1, 2020 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
Dragon Boat Festival Holiday Notice
25 June is Dragon Boat Festival public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Birthday of Buddha & Labour Day Holiday Notice
30 Apr & 1 May 2020 are public holiday in Hong Kong for Birthday of Buddha & Labour Day Holiday, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Easter Holiday Notice
10 - 13 Apr is public holiday in Hong Kong for Easter Holiday, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Happy Easter !
Coronavirus (COVID-19) latest news and adjustments
Please be informed that there are flight restrictions recently due to the spread of COVID-19, various shipping charges, delivery delays may occur during this critical period, we hope that you can understand this situation. For the shipping details, you may refer to our website Shipping & Delivery page, thank you.
Extended shipping time during Lunar New Year
JAN 25 – JAN 28 is Lunar New Year Public Holiday in Hong Kong, and as such any orders placed on or after JAN 24, 2020 will only be processed on JAN 29, 2020. Please be reminded that shipping address cannot be changed after order confirmed. And customer service will be unavailable throughout the holiday period.As customs clearance and delivery are suspended due to Lunar New Year Holiday, delivery of orders placed is subject to delay. Sorry for any inconvenience caused. Lastly, we wish you a Happy Lunar New Year!
New Year Holiday Notice
1 Jan is public holiday in Hong Kong for New Year Holiday, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Happy New Year !
2019 Stocktake Notice
Please note that our warehouse will be closed for year end stocktaking from today.Orders from now on will be dispatched on 2 January 2020. We do apologise for this inconvenience and we appreciate your understanding.
Christmas Holiday Notice
25-26 Dec is public holiday in Hong Kong for Christmas, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Merry Christmas!
National Day Holiday Notice
The National Day -Oct 1, 2019 is public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed in the holiday will be processed on the next working day. Sorry for any inconvenience caused.
Dragon Boat Festival Holiday Notice
7 June is Dragon Boat Festival public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Buddha's Birthday Holiday Notice
May 13 is Buddha's Birthday public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Labour Day Holiday Notice
May 1 is Labour Day public holiday in Hong Kong, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Easter Holiday Notice
19 Apr - 22 Apr is public holiday in Hong Kong for Easter, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused. Lastly, we wish you a Happy Easter!
Ching Ming Festival Holiday Notice
5 Apr is public holiday in Hong Kong for Ching Ming Festival, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
Suspension of order dispatching for inventory taking
Owing to our company's year-end inventory taking, all orders received from 27 December 2018 to 1 January 2019 will start processing on 2 January 2019. Sorry for any inconvenience caused. We wish you a Happy New Year!
The Latest Christmas Airmail Cut-off Date
To make sure you receive your gifts on time for Christmas, please refer to the latest Christmas Airmail date:
Registered Airmail: Dec 3, 2018
Expedited Shipping; Dec 18, 2018
We wish you a Merry Christmas!
Double Ninth Festival Holiday Notice
17 Oct, 2018 is public holiday in Hong Kong for Double Ninth Festival, and as such customer service will be unavailable. Any orders placed during that period will be processed on the next working day. Sorry for any inconvenience caused.
